If you are paying the toll via toll-by-plate, a bill will be sent to the registered owner of the vehicle as recorded by the Department of Motor Vehicles. (It is important to keep your information up to date with the Department of Motor Vehicles.) If someone else was driving the vehicle you can dispute the charges within 14 days of the first invoice if they meet either of the following criteria:
- The vehicle's registered owner was not the driver at the time of travel and can provide the actual driver's name and mailing address to reassign toll liability.
- The vehicle or license plate(s) used to travel the Dominion Boulevard Veterans Bridge were stolen, and the vehicle's registered owner can provide a certified police report.
Visit the payment website to download the Affidavit.
Please note, all disputes must go through the payment website and cannot be handled at any of the walk-in locations.