Is there a way for me to access my account information anytime of day or night?

Yes, your account balance, the date of your last bill and the date and amount of your last payment are available by phone 24 hours a day. Dial 757-460-2491 and follow the instructions. Enter your 10-digit HRUBS account number located on your bill when requested.

Show All Answers

1. How do I get water and sewer service put in my name?
2. How can I get water turned on when I cannot be home?
3. Where can I pay my utility bill and what methods of payment do you accept?
4. Is there a way for me to access my account information anytime of day or night?
5. How is water use or consumption measured?
6. How much do I pay for water (effective 1/1/22)?
7. How much do I pay for sewer collection and treatment (effective 1/1/22)?
8. Why is there a minimum service charge and what is a minimum bill (effective 1/1/22)?
9. How much is an average bill (effective 1/1/22)?
10. What should I do if I think I have a leak somewhere in my house?