What is the policy on refunds?

The registration fee refund policy is as follows: A parent must request a refund by contacting the athletic office at 757-382-6411 prior to skills evaluation day. No refunds will be made after the skills evaluation date for each sport. Refunds may be partially approved due to special circumstances of injury, illness or family relocation, however, no refunds will be considered after the first day of a particular sport season. A $10 processing fee will be applied to all refund requests for activities not canceled by Chesapeake Parks, Recreation and Tourism. Refunds will be processed if there is no team or league due to insufficient registrations. Refunds may take 3 to 4 weeks to process after request. (No refunds of any credit card fees or internet processing fees, if paid online.)

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1. I registered my child for a sport, but I haven't heard anything. When will I be contacted with further information and by whom?
2. I missed the registration deadline. Can I still sign my child up?
3. Can my children be on the same team?
4. Can my child be placed on the same team as his/her best friend/neighbor/school mate?
5. Can I request that my child be placed on a specific team?
6. My child/family has other obligations during the week. Can I request that my child be placed on a team that doesn't practice or play on certain nights or days?
7. Does the registration fee include uniforms? What does the registration fee include? What about cheer uniforms?
8. When is the skills evaluation day? When are the dates and times posted and where?
9. How about information on Tackle football registration and weigh-ins? Where are the dates, times and locations posted? Where are the age and weight charts?
10. My child is under the minimum required age listed for the sport. Can exceptions be made for age?
11. How many practices and games will there be per week?
12. When are the games?
13. Where can I find practice and game schedules?
14. Where are practices and games held?
15. Will I be required to travel outside of Chesapeake for practices or games?
16. Where do I find out whether a game will be canceled due to inclement weather?
17. Where can I find the athletic rules and policies?
18. Where can I find information on sports that are not offered through City recreation programs?
19. What is the policy on refunds?
20. I/my child would like to provide feedback or voice a concern. What is the process for this?
21. How can I apply to be a coach?
22. I've coached in the past. Do I need to be fingerprinted again?
23. If I volunteer to coach, will my child be assigned to my team?