Please send a letter or email to the Property Maintenance Code Official to request a compliance extension. Your request should contain an explanation justifying the request (ex: repair part is on back-order).
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Once the elevator annual inspection has been performed, the third-party inspector will upload the report to the eBUILD system, indicate if the inspection is passing, passed with conditions or failed and pay the $50 annual fee.
The Development and Permits Department will send the Certificate of Compliance to the Responsible Party on file for the elevator when a passing annual inspection report is provided. If the inspection passes but with conditions or is "safe to operate until", a provisional Certificate of Compliance will be issued. If the elevator inspection is failed, no Certificate of Compliance will be issued and the elevator should not be used until a passing inspection is received and a valid Certificate of Compliance is issued. All Certificates of Compliance will be sent via email to the Responsible Party on file, mailing of Certificates will be by special request only.
In order to comply with the City Code and Uniform Statewide Building Code (USBC), a Certificate of Compliance must be posted in or near the elevator.
Please contact our office by phone or email if there is a change in the Responsible Party information. It is important we have the correct information on file in order to provide your Certificate of Compliance and any reminder notices.
If your elevator has been out of service or was due for inspection prior to January 1, 2020, you should email your inspection report for us to update our records and we will contact you with payment options for the $50 annual fee.
If the elevator does not pass inspection, the owner must work with the elevator maintenance company to correct the problem(s) prior to the expiration date. Once corrected, owner / agent will contact the third-party elevator for a re-inspection. Upon the completion of the reinspection, the inspector will electronically submit the report as indicated above. Problems that can't be remedied should be referred to the Property Maintenance Code Official in writing. A Certificate of Compliance cannot be issued until all violations are corrected and approved by the certified elevator inspector. Upon approval from the elevator inspector, the Property Maintenance Code Official or designee will review a corrected report.
If the elevator is not approved by the current certificate's expiration date, the owner / agent will receive a Notice of Violation (NOV) letter from the City. This official notice will establish a deadline for code compliance. If inspections / corrections are not completed by the deadline or the Certificate of Compliance has expired, the elevator shall be subject to being removed from service by the City, as authorized per Section 606.1 of the 2018 Virginia Maintenance Code.
The Owner / agent should send a letter or email to the Property Maintenance Official to confirm that the elevator is sealed from use.
A residential elevator requires only one inspection at the completion of installation. The builder or contractor must contact one of the City's approved third-party inspectors to perform and approve the final acceptance test. The Final Acceptance test report must be provided to the Development and Permits Department in order to complete and close the permit.
You need to submit the following documents:
Bayline Lift Technologies249 E Little Creek Road, Suite 203Norfolk, VA 23505Office: 757-583-8900
Overlord Services, LLC1238 Gatewood RoadNewport News, VA 23601Office: 757-508-0847
National Elevator Inspection Services (NEIS)Southeast Region11973 Westline Industrial Drive Suite 100St. Louis, MO 63146Cell: 757-286-6793Office: 800-886-6347
ATIS Elevator Inspections LLC2127 Innerbelt Business Center Drive, Suite 210St. Louis, MO 63114Office: 855-755-2847
EEIS LLC208 W Depot StreetBedford, VA 24523Office: 540-551-5520