How is flood insurance purchased? Who can answer insurance questions?

A policy may be purchased from any licensed property insurance agent or broker who is in good standing in the state in which the agent is licensed or through any agent representing a Write Your Own (WYO) Company, including an employee of the company authorized to issue the coverage. The agent will complete the flood insurance application, obtain the proper supporting documentation required, and determine the rates for establishing the flood insurance premium.

Contact FEMA for a list of certified agents in the area 800-611-6122 or visit the FloodSmart website.

Show All Answers

1. How can I view the New Flood Maps/What FEMA flood zone is my property in?
2. How will I know if I am in the floodplain from the maps?
3. Where else can I go to see Flood Maps?
4. Who can assist with other questions?
5. My house has never flooded. Why is my property shown in a high-risk flood zone?
6. What is a Special Flood Hazard Area (SFHA)?
7. How are the maps updated?
8. What is the process when FEMA changes a FIRM?
9. When will the new maps become effective?
10. How will the new flood hazard maps affect me?
11. Can the City provide a letter indicating the floodplain status of my property?
12. What can a property owner do if they believe they are incorrectly determined to be in a flood zone?
13. Does elevating a structure on posts or pilings remove a building from the SFHA?
14. Who should get flood insurance?
15. How is flood insurance purchased? Who can answer insurance questions?
16. Is the purchase of flood insurance mandatory?