Why the change?

The change in the rate structure will help to more accurately reflect the costs of providing water and sewer services while also making the minimum basic water consumption more affordable.

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1. Why the change?
2. Is this a rate increase?
3. What is a CCF?
4. What is a bimonthly service charge?
5. Why are there different charges based on how much water is used?
6. Why can't all amounts of water used cost the lower price per CCF?
7. How long is a billing period?
8. Do these changes affect the Hampton Roads Sanitation District (HRSD) changes on my bimonthly bill?
9. Why does the daily service rate have so many decimal points?