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1. How do I become a member?

You must have a Virginia E-ZPass account to enroll in the Chesapeake Expressway Discount Program and each E-ZPass transponder must be enrolled separately. Please call the Chesapeake Expressway 757-204-0010 or visit the Chesapeake Expressway Administrative Office at 168 Toll Plaza Road in Chesapeake to enroll in the Chesapeake Expressway Discount Program. No matter where you purchase your Virginia E-ZPass, you must call or visit the Chesapeake Expressway to enroll in the Discount program. Membership fees are required.

2. How do I maintain my Discount Program membership?

Be sure to keep sufficient funds in your Virginia E-ZPass account or choose automatic replenishment so that funds are always available for tolls and monthly membership fees. After the initial 6-month membership period, monthly fees will be automatically deducted from your prepaid Virginia E-ZPass account. If for any reason a Member's E-ZPass account balance is insufficient to pay Discount Program fees, the Member will be removed from the Discount Program and re-enrollment in the program by the Member will require pre-payment of the six-month fee.

3. Will I ever be charged the full toll rate if I am a Discount Member?

If your Virginia E-ZPass account has a negative balance (which can happen if you do not choose to automatically replenish your account) or the transponder is not properly mounted on the windshield and is therefore not detected, you will be charged the full toll rate.

4. Can I have more than one Virginia E-ZPass transponder in the Discount Program account?

Yes. Membership fees cover one Virginia E-ZPass transponder only. Fees are charged per Virginia E-ZPass transponder enrolled in the Discount Program.

5. What if I move or get a new car?

Please notify both the E-ZPass Customer Service Center and the Chesapeake Expressway. Both your E-ZPass Account and Chesapeake Expressway Discount Program will need to be updated.

Note: Member agrees to use the Virginia E-ZPass transponder only on a vehicle with the number of axles identified on the application form. If the transponder is used on a vehicle with a higher number of axles than listed on the application, the Member will be charged the full non-discounted toll for the axle count recorded.

6. As a Discount Program member, what if my E-ZPass transponder is replaced or I wish to add another E-ZPass transponder?

You must call the Chesapeake Expressway and enroll the new Virginia E-ZPass transponder in the Chesapeake Expressway Discount Program.