News Flash

Posted on: October 1, 2023

New Water and Sewer Rate Structure

A new rate structure is now being used to determine water and sewer bills.

Read on... Public Utilities
Posted on: January 6, 2023

Need Help Paying Your Bill?

If you need help paying your water bill, here are two options that may help:

Low-Income Household Water Assistance Program (LIHWAP)

The Low-Income Household Water Assistance Program (LIHWAP) helps low-income households for Virginia residents pay th...

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Public Utilities
Posted on: November 27, 2023

Frozen Pipe Prevention Tips

If your water pipes freeze and break this winter, you'll have costly repairs on your hands and you'll lose precious water. Take these precautions:

  • Insulate your pipes and replace wet insulation.
  • Cover or wrap outside faucets and keep wrapping dry.
  • Eliminate ...
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Public Utilities
Posted on: January 6, 2023

Flushing Do's and Don'ts

Have you been using your toilet as a trashcan? If so, we hope you will soon reconsider! Our sanitary sewer system was not designed to process the assorted debris created by our daily lives. Like your home plumbing, our sanitary sewer system can overflow o...

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Public Utilities
Posted on: January 6, 2023

Call Virginia 811 Before You Dig

Virginia 811 (VA811) is the not-for-profit organization created by Virginia’s utilities to protect their underground facilities.

The Process

  • An individual or company is planning to excavate.
  • ticket request is made online OR a call is mad...
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Public Utilities
Posted on: January 6, 2023

Video: Chesapeake Water Tank Tour

You've likely seen Chesapeake water tanks from afar but have you ever seen inside? Public Utilities Department personnel inspect water storage tanks every five years. This includes draining the tank to look for anything that may be wrong with it ...

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Public Utilities