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Public Utilities Department
The Chesapeake Public Utilities Department provides drinking water and wastewater collection services. As an enterprise fund, the department generates its own revenue from user fees, not taxes. Our vision is to provide our customers with a reliable and sufficient supply of safe drinking water and a reliable wastewater collection system through responsive, efficient, and cost-effective operation. Read our full vision, values, and philosophy statement.
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Rate Structure Changes
Learn more about the new rate structure that went live October 1, 2023. Read on...
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Need Help Paying Your Bill?
Learn about two assistance programs that may help you pay your water bill. Read on...
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Flushing Do's and Don'ts
Watch the "Will it Flush?" video to learn the difference between dispersible and flushable products. Read on...
Chesapeake Water
Chesapeake has two water treatment plants: the Northwest River Water Treatment Plant (PDF) and the Lake Gaston Water Treatment Plant (PDF). In 2017, the American Water Works Association (AWWA) declared the City of Chesapeake the Peoples' Choice in its Tap Water Taste Test. Learn more about Chesapeake's drinking water or view the 2022 Water Quality Report (PDF).
Rates & Fees
Currently, the set-up fee is $10. The minimum water bill is $48.94 and $5.52 for every 748 gallons (or one consumption) over the minimum. The minimum sewer bill is $23.66 and $5.24 for every 748 gallons over the minimum. The minimum covers 4,488 gallons (or six consumptions). For more details, visit Rates and Fees.
Engineering Services
Engineering Services offers assistance regarding the City's water and sanitary sewer system; reviews plans for all new development projects and assigns connection fees for all new construction. For more information, visit Engineering Services.
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American Water Works Association
International, non-profit, scientific, and educational society dedicated to providing total water solutions assuring the effective management of water.
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AskHRGreen.org
Hampton Road's region-wide environmental program that shows the benefits of being "green."
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Association of Metropolitan Water Agencies
AMWA is an organization of the largest publicly owned water utilities in the United States and is the voice of metropolitan water systems on federal water policy issues. Its programs foster sustainable, innovative utility management.
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EPA Drinking Water
The Environmental Protection Agency was established to protect human health and the environment.
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Help2Others Donations
Help to Others (H2O) allows you to make tax-deductible donations to help local families who cannot afford their water bill due to crises beyond their control.
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HRSD/HRUBS (invoicecloud.com)
Hampton Roads Sanitation District protects public health and the waters of Hampton Roads by treating wastewater effectively.
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Miss Utility (Virginia 811)
A non-profit organization created by Virginia's utilities to protect their underground facilities.
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Virginia Department of Health Office of Drinking Water
Protects public health and helps ensure all Virginians have a safe and adequate supply of drinking water.
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Virginia Section AWWA
VA American Water Works Association is a section of the American AWWA and strives to achieve the mission of safe water through their work with water professionals throughout the state.