New Resident Information

Mail in New Subdivisions

The U.S. Postal Service (USPS) has changed their requirements for delivering mail to new single-family subdivisions. Effective immediately, new subdivisions will be required to have cluster boxes provided by the developer, so that mail can be delivered more efficiently and securely. This does not affect existing customers and subdivisions that are partially complete and already getting delivery directly to houses. Review the Builder and Developer Packet (PDF) for more information.

Phone Numbers




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    Includes: City Facilities, Communities and Neighborhoods, Emergency Related, Historical Districts, Planning and Development, Zoning

Trash Collection / Containers

Trash is collected once per week.

Call 757-382-CITY (2489) Monday through Friday, 8 a.m. to 5 p.m. with any questions.

Water & Wastewater

Public Utilities Department
City Hall Building, 2nd Floor
Phone: 757-382-6352
Email the Water Division

Mosquito Control

Parks, Recreation & Tourism Info