Treasurer's Office
Mission Statement

We are dedicated to serving our citizens in a professional, efficient and courteous manner, being sensitive to their needs, with a commitment to exceeding their expectations.
 

 

The Treasurer's Office would like to provide you with the best possible service and your input is vital to our success. Please help us serve you better by taking a few minutes to complete our survey.

* = Required fields

Today's Date: (mm/dd/yyyy)* 

I visited:*

 Deep Creek
Great Bridge
South Norfolk
Western Branch
(Please fill out Part I)

City's Website
(Please fill out Part II)


I was served by: employee's name(s)



Part I - CITY HALL & SATELLITE OFFICES Customer Service

I was greeted or acknowledged promptly Yes No  

Speed and accuracy of services:
excellent
satisfactory
unsatisfactory
Knowledge and skill of staff:
excellent
satisfactory
unsatisfactory
Courtesy and friendliness of staff:
excellent
satisfactory
unsatisfactory
Neatness and appearance of office:
excellent
satisfactory
unsatisfactory

Part II - City Treasurer's WEBSITE Customer Service

Were you able to navigate and locate information easily?
Yes
No
See my comments below

Do you consider the Treasurer's website to be user-friendly?
Yes
No
See my comments below

Did you find the information or service
you needed?
Yes
No
See my comments below

Did you use our Treasurer's Office Payment Center?
Yes
No
See my comments below

Did you understand how to use the
service to make a payment?
Yes
No
See my comments below

Would you use the online CREDIT CARD PAYMENT service again?
Yes
No
See my comments below

Would you use the online CHECK PAYMENT service again?
Yes
No
See my comments below

Comments and Suggestions

Your comments:

Your suggestions:


Contact Information

Name:*  
Address:
Telephone:
e-mail:
     
    I wish to be contacted regarding comments/suggestions.
If you wish to be contacted, please provide your address, telephone number or email address above.		  
Your personal information is for contact purposes only and will not be retained by the Treasurer's office.