Home Contact FAQs A-Z Index Site Map Search

General Services

Central Fleet Management Division

A Division of General Services

August 2005 - Photo of staff at City Garage
Staff at City Garage

Our Vision

To implement best practices in fleet management that deliver world-class automotive service and support through well-trained, empowered, and caring employees.

Our Mission

To provide efficient and cost-effective fleet management services for a safe, economical, and environmentally sound fleet that meets the needs of our customers and protects the investment of our citizens.

Our Motto


Excellence in fleet services

Our Guiding Principles

  • Enhance employee empowerment

  • Maintain high standards and expectations

  • Focus on listening within and outside the organization

  • Manage by fact, not fear, and use City policies as the standard

  • Remove barriers that impede progress of desired customer support

  • Create a work environment that fosters mutual respect and teamwork

  • Examine poor outcomes with a view to constructive improvement of performance

  • Endeavor to use our funds wisely; prevent the wasteful use of our resources; and care for our natural environment

Our Values

  • Do the right thing

  • Fix it right the first time

  • Respect others and their views

  • Provide outstanding customer support

  • Exhibit team spirit and mutual cooperation

  • Obtain and maintain proficiency for the job

  • Professionalism in all actions concerning the garage

  • Hold ourselves accountable to each other and our customers

Our Goals

  • Improve employee retention

  • Provide a safe working environment

  • Establish a fully-funded fleet replacement plan

  • Provide quality-fueling services at a competitive price

  • Set the example in practicing environmental stewardship

  • Provide high quality vehicle maintenance and fleet services at a competitive price

  • Return vehicles to our customers as soon as possible and in less than two workdays

  • Provide a highly trained, ASE and EVT certified, technical workforce

  • Maximize the return on vehicle investment by standardizing the fleet and capitalizing on new vehicle technologies and American fuels

Related Links: